Contact Us

Urban Luxury We're Here for You

We value every connection with our discerning clientele. Whether you have a question about sizing, need styling recommendations, want to inquire about an order, explore wholesale opportunities, or simply share your thoughts, our team is ready to assist with the same care we put into every piece.

Get in Touch

Email (fastest response, usually within 24–48 hours) aizaznaseer786@gmail.com Please include your order number for faster support on existing purchases.

Business Address Urban Luxury 5900 Balcones Drive Austin, Texas United States

Phone [Currently not listed for direct calls to maintain focused support. Email preferred for detailed inquiries. We respond promptly.]

Hours of Operation Monday – Friday: 9:00 AM – 6:00 PM CST Saturday – Sunday: Closed (orders and emails monitored) Note: Austin, Texas time (Central Standard Time). We are happy to accommodate international time zones via email.

How We Can Help

• Product questions or styling advice
• Order status, tracking, or modifications
• Returns, exchanges, or refunds
• Sizing & fit guidance
• Wholesale & partnership inquiries
• Custom requests or feedback

Send Us a Message

[Insert Shopify Contact Form Here] (Use the rich text editor → Add block → Contact form. Suggested fields to include:)

• Full Name*
• Email Address*
• Subject* (dropdown: General Inquiry, Order Support, Returns & Refunds, Wholesale, Styling Advice, Other)
• Order Number (if applicable)
• Message*
• Optional: Attach photo/file (for returns/defects)

We look forward to hearing from you and helping you find (or perfect) the perfect piece.

Thank you for choosing Urban Luxury—where sophistication meets genuine care.

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