Privacy Policy

Last Updated:  2026

Urban Luxury we respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Urban Luxury, make a purchase, or interact with our services

This policy applies to all visitors, customers, and users of our Site. By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Information").

Categories of Personal Information we collect:

  • Identifiers: Name, email address, postal address, phone number, IP address.
  • Commercial information: Products purchased, order history, payment details (processed securely via Shopify Payments – we do not store full card info).
  • Internet or network activity: Browser type, device information, browsing history on our Site, referring/exit pages.
  • Geolocation data: Approximate location from IP address (for shipping and tax purposes).
  • Inferences: Preferences inferred from your interactions.

We do not collect sensitive personal information (e.g., Social Security numbers, precise geolocation, racial/ethnic data) unless necessary for a specific service and with your consent.

2. How We Collect Information

  • Directly from you: When you create an account, place an order, sign up for newsletters, contact us, or fill forms.
  • Automatically: Cookies, web beacons, pixels, and similar technologies (see our Cookie Policy below or linked section).
  • From third parties: Shopify (platform provider), payment processors, shipping carriers, analytics providers (e.g., Google Analytics).

3. How We Use Your Information

We use your Personal Information for:

  • Processing orders, payments, and shipping.
  • Providing customer support and communicating about your orders.
  • Personalizing your experience and improving our Site.
  • Sending marketing emails (with opt-out option).
  • Preventing fraud and ensuring security.
  • Complying with legal obligations.
  • Analytics and Site improvements.

4. Sharing Your Information

We share Personal Information only as necessary:

  • With Shopify and service providers (e.g., payment processors like Stripe/PayPal, shipping like USPS/UPS, email services).
  • To comply with laws, respond to legal requests, or protect rights/safety.
  • In business transfers (e.g., merger/acquisition).
  • We do not sell your Personal Information as defined under CCPA/CPRA or similar US laws.

5. Your Privacy Rights (US Residents – CCPA/CPRA & Similar State Laws)

If you are a California resident (or resident of states with similar laws like Colorado, Virginia, Connecticut, Utah), you have rights including:

  • Right to Know: Categories/sources of Personal Information collected, used, or shared.
  • Right to Access: Specific pieces of Personal Information we hold.
  • Right to Delete: Request deletion of your Personal Information (subject to exceptions).
  • Right to Correct: Correct inaccurate Personal Information.
  • Right to Opt-Out of Sale/Sharing: We do not sell or share for cross-context behavioral advertising.
  • Right to Non-Discrimination: We will not discriminate against you for exercising rights.

To exercise these rights, email us at aizaznaseer786@gmail.com with your request. We may verify your identity (e.g., match order details). We respond within 45 days (extendable if needed).

Authorized agents may submit requests on your behalf with proof.

6. Cookies and Tracking Technologies

We use cookies and similar technologies for functionality, analytics, and advertising.

  • Essential cookies: For Site operation.
  • Performance/Analytics: Google Analytics, etc.
  • Advertising: Retargeting pixels.

You can manage preferences via your browser or our cookie banner (if enabled). For more, see Shopify's Cookie Policy or our separate Cookie Notice.

7. Data Security

We implement reasonable security measures (SSL encryption, access controls) to protect your information. However, no method is 100% secure.

8. Data Retention

We retain Personal Information as long as necessary for the purposes outlined, legal requirements, or dispute resolution. Order data typically kept for 7 years for tax/returns.

9. Children's Privacy

Our Site is not directed to children under 13 (or 16 in some states). We do not knowingly collect data from children. If we learn we have, we will delete it.

10. International Transfers

Data may be processed in the US or other countries by Shopify/service providers. We use safeguards for transfers.

11. Changes to This Policy

We may update this Privacy Policy. Changes posted here with updated "Last Updated" date. Continued use means acceptance.

12. Contact Us

For questions, rights requests, or concerns: Email: aizaznaseer786@gmail.com Address: [Add your business address if registered, or omit if not required]

Thank you for trusting us with your information!